Services

 

At VIVA! Communications we specialise in health + wellness public relations (PR)/ communications and our team has extensive experience coordinating health professional and consumer awareness and education campaigns. VIVA! Communications is Osteoporosis Australia's preferred agency.


Product launches & ongoing promotions

VIVA! Communications has introduced hundreds of new products for the treatment of a plethora of diseases and conditions to Australian healthcare professionals and consumers. From prescription over-the-counter medications, to medical devices – the list is exhaustive.

We also coordinate launches for health + wellness authors and publishing houses.

Healthcare professional & patient advocacy

VIVA! Communications excels at healthcare professional and patient advocacy.

We have extensive experience working with healthcare professionals to advocate for a shared goal, whether raising awareness of a disease state or condition or lobbying the government to fund a much-needed treatment.

We work with patients across the full health + wellness spectrum, from those living with ultra-rare, life threatening diseases, to others managing less serious but often nagging or embarrassing conditions. We exercise utmost respect, sensitivity and care when communicating with patients and their families and carers.

Stakeholder engagement

Team VIVA! understands the important role stakeholders play in the overall success of a communications campaign. We have widespread experience in seeking and securing key opinion leaders and advocates to help your business maximise stakeholder engagement. We liaise daily with a diverse range of stakeholders, from world leading doctors, surgeons, and celebrities, to sportspeople and patients.

Internal & stakeholder communication

We specialise in working with your team to reach internal organisational communication goals, employing effective planning, decision-making, conflict management and leadership strategies.


Team VIVA! can also help your company deliver consistent and unified messaging for stakeholder communication.

Issues & crisis management

The Chinese word for "crisis" comprises two characters – 危机 – one represents "danger" and the other "opportunity".

Team VIVA! is highly experienced at managing health-related issues and crises and minimising risk.

We specialise in developing corporate and product-related statements for managing internal and external issues and crises that require urgent attention.

We provide in-depth briefings to our clientele and deal sensitively and rationally with the issue and crisis at hand. Media and stakeholder management is also pivotal to our service offering.

Corporate reputation management

By combining our health + wellness expertise with a passion for creativity, we can provide counsel on the most fundamental concept of all – your corporate strategy. We are experts at rebranding, repositioning and rebuilding and managing corporate reputations.

Copy writing & editing

Team VIVA! has a knack for putting pen to paper, consistently creating written materials of the highest quality. With an eye for detail, every document is produced with precision, purpose and clarity, tailored precisely to our client's objectives and target audience.

Our expertise is not limited to media releases, alerts or backgrounders. We excel at producing copy for newsletters, brochures, letters, websites, analyses and profile documents.


Of course, no document is released beyond the VIVA! walls before undergoing a rigorous editing process employed by Team VIVA!, whereby each word, punctuation mark and reference is heavily scrutinised.

Media relations (traditional & online media)

"There is only one thing in the world worse than being talked about, and this is not being talked about." – Oscar Wilde

VIVA! Communications lives and breathes media relations. We know and understand traditional and online media, from print journalists, to broadcast (TV and radio) producers and digital editors. Tailoring high impact messages to target medical, health + wellness media outlets and leveraging our long-standing relationships with the media, is at the crux of what we do.


We specialise in coordinating award-winning health professional and consumer health + wellness awareness and education campaigns, new product launches and ongoing promotions. We help identify key stakeholders, build media relationships and monitor competitor activity. We monitor media coverage and generate in-depth media outcomes analyses.


We excel in preparing stakeholders to engage with the media by offering training to health professionals and patient advocates.

Media conferences & events management

VIVA! loves a party. We can help you with all aspects of managing an event, from conception through to execution. We have organised hundreds of successful events, ranging from new product launches and media conferences and seminars, to award competitions, celebrations and more. We also extensive experience coordinating media conferences, media briefings and seminars.

Digital PR

Through recognising the ever-changing landscape of communication, VIVA! can help your business engage target audiences with the latest and most effective digital solutions, from website design, web content, 3D animations, e-bulletins, Search Engine Optimisation (SEO), Pay Per Click advertising (PPC), and Google Maps Optimisation (GMO), to Web Traffic Optimisation (WTO), Sales Conversion Optimisation (SCO) and Social Media Optimisation (SMO).

Social media & Health 2.0

Team VIVA! delivers strategic social media programs using online platforms that connect with key audiences. We embrace the concept of Health 2.0 – collaboration between health stakeholders via social media to promote health + wellness – and can tailor a social media strategy to suit your needs.

Broadcast health production & post-production

Whether you wish to educate, promote, inspire or create awareness, Team VIVA! works closely with you from pre-production to post-production, to create innovative visual solutions that maximise your campaign outreach and meet your business objectives. We produce audio visual solutions, including Video News Releases (VNRs), educational and promotional DVDs, corporate videos, radio news grabs, radio and TV community service announcements (CSAs), radio commercials, and cinema trailer ads.

Clinical trial recruitment

Team VIVA! specialises in developing and executing patient recruitment programs for clinical trials, working with pharmaceutical companies and individual investigators. We pride ourselves on coordinating patient recruitment initiatives of the highest-standard, consistently prioritising the health, safety and privacy of patients.

Design & photography

We specialise in delivering creative and stunning designs that visually communicate your business key messages to target audiences. We can help you create sophisticated web and blog designs, printing solutions, logo design, and branding.

Our award-winning photographer specialises in new product photography, portraits, celebrity photos and events.

 

If you would like more information about VIVA! Communications' services, please contact us